Terms of Service

1. Acceptance of Terms

By accessing and using the Luminox lead generation platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Luminox provides lead generation and social advertising services to businesses. Our platform identifies and qualifies potential customers through various advertising channels including social media, search engines, and premium publication networks.

3. Pricing and Payment Terms

Our services are priced on a per-qualified-lead basis:

• Social Media Leads: $40 per qualified lead
• Search Engine Leads: $50 per qualified lead
• Premium Channel Leads: $60 per qualified lead

Payment is due within 30 days of invoice date. You will only be charged for leads that meet our qualification criteria as outlined in your service agreement.

4. Lead Qualification Standards

A qualified lead must meet the following criteria:

• Respond to the initial campaign contact
• Meet demographic and firmographic requirements specified in your campaign
• Provide valid contact information
• Express genuine interest in your product or service

5. Quality Guarantee

We guarantee the quality of our leads. If a lead does not meet the qualification criteria outlined in your service agreement, you will not be charged for that lead. Quality disputes must be reported within 7 days of lead delivery.

6. Client Responsibilities

As a client, you agree to:

• Provide accurate information about your target audience and requirements
• Respond to leads in a timely manner
• Comply with all applicable laws and regulations in your marketing activities
• Not use our services for illegal, harmful, or unethical purposes

7. Data Protection and Privacy

We are committed to protecting the privacy and security of all data processed through our platform. All lead data is collected in compliance with applicable privacy laws including GDPR, CCPA, and other relevant regulations. For detailed information about our data practices, please review our Privacy Policy.

8. Intellectual Property

The Luminox platform, including all software, algorithms, and proprietary methodologies, remains the intellectual property of Luminox. Clients receive a limited license to use our services but do not acquire any ownership rights to our technology or processes.

9. Limitation of Liability

Luminox's liability for any claims arising from our services shall not exceed the total amount paid by the client for services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Service Availability

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access to our platform. Scheduled maintenance and unforeseen technical issues may temporarily affect service availability.

11. Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination, you will be responsible for payment of all qualified leads delivered up to the termination date.

12. Modifications to Terms

We reserve the right to modify these terms at any time. Significant changes will be communicated to clients via email at least 30 days before taking effect. Continued use of our services after changes take effect constitutes acceptance of the new terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising from these terms or our services shall be resolved in the courts of El Paso County, Texas.

14. Contact Information

For questions about these Terms of Service, please contact us at:

Braulio Ray Hernandez
12553 Blue Heron Dr
El Paso, TX 79928-0000
Email: [email protected]
Phone: +1 (205) 510-2199